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Privacy and Cookies Policy

The Sanctuary of Our Lady of the Rosary of Fátima, hereinafter, the Sanctuary of Fátima, aims to guarantee and protect the privacy of users and comply with our legal obligations.

The Sanctuary of Fátima is committed to the protection of the personal data entrusted to it, establishing a duty of information and a commitment to transparency with regard to compliance with the legislation in force on data protection.

Consequently, all information of a personal nature is treated and protected with all diligence, and always in accordance with applicable law, namely EU Regulation 2016/679, General Regulation on Data Protection (hereinafter RGPD).

This Privacy and Cookies Policy defines the treatment of any personal information that is provided when using the website of the Online Store of the Sanctuary of Fátima and of the information processed as a user of the website of the Online Store of the Sanctuary of Fátima.

Information collected

Information provided by the user:

The Sanctuary of Fátima respects your right to privacy and does not collect any personal information about you on this site without your request or explicit consent.

Interaction with this page does not require any information from the user, except when, for purposes expressly identified, registration is declared necessary and is authorized by the user, in the terms defined below.

When visiting the website, personal data may be requested, such as: your name, your email, among others.

Automatically processed information:

"Cookies" are packets of data that a website sends to your computer while you are visiting that website. These data files include information that allows you to memorize important data that will make your browsing more efficient and useful. This website uses Cookies for various purposes, namely to obtain non-personal data from online visitors.

Whenever you access a website of the Sanctuary of Fatima, a Cookie is registered in your device's memory. A Cookie is a packet of data that our website sends to your device while you are visiting it. The Cookie includes information that allows you to memorize important data that will make your browsing more efficient and useful.

At any time, the User can configure their device to accept, refuse or delete Cookies, namely by selecting the appropriate settings in the respective browser. You can configure Cookies in the "options" or "preferences" menu of your browser. Warning that, by disabling Cookies, navigation on our website may not have the same level of performance.

Cookies serve to help determine the usefulness, interest and number of uses of your websites, allowing for faster and more efficient navigation, eliminating the need to repeatedly enter the same information.

The Cookies used by the Santuário de Fátima are analytical Cookies that are used anonymously for the purpose of creating and analyzing statistics, in order to improve the functioning of the website; Functionality cookies that save user preferences regarding the use of the website, so that it is not necessary to reconfigure the website each time you visit it and third-party cookies that measure the success of applications and the effectiveness of third-party advertising. They can also be used to customize a widget with user data.

O seu ID de consentimento:

For what purpose do we use Cookies?

Strictly necessary cookies:

They allow you to browse the website and use its applications, as well as access secure areas of the website. Without these cookies, the services you have requested cannot be provided.

Third Party Cookies:

They measure the success of applications and the effectiveness of third-party advertising. They can also be used to customize a widget with user data.

Session Cookies:

Are temporary cookies that remain in your browser's cookie file until you leave the website. The information obtained by these cookies is used to analyze web traffic patterns, allowing us to identify problems and provide a better browsing experience.

Note, however, that by disabling Cookies, you may prevent some web services from working properly, affecting, partially or totally, website navigation.

For more information about Cookies and how to prevent them from being installed or how to delete existing Cookies from your hard drive, the user can visit the following website: http://www.allaboutcookies.org.

You can find information about the control of Cookies according to your internet browser at the following addresses:

Internet Explorer http://support.microsoft.com/kb/278835

Chrome https://www.google.com/chrome/intl/en-GB/more/privacy.html

Firefox http://support.mozilla.org/en-US/kb/Clear%20Recent%20History

Safari http://support.apple.com/kb/PH5042

Opera http://www.opera.com/browser/tutorials/security/privacy/

Purpose of Processing of personal data:

Contact for general information:

The Sanctuary of Fátima is the entity responsible for the collection and processing of personal data obtained through the store's website at https://web.fatima.pt/pt/pagina/contactos through store@fatima.pt as well as through the form of contact at the same address. The purpose of processing your data is due to the need to follow up and process your suggestions, questions and/or requests for information.

Partner companies using Personal Data for their own marketing purposes:

Santuário de Fátima does not license or sell the customer's Personal Data to third-party companies for marketing purposes, except in situations where the customer has given consent. The identity of these third parties will be disclosed when the customer's authorization is requested for this purpose.

The data processed in these areas are kept for the time necessary to resolve the issue raised only for the purpose of evaluating the quality of services by the Sanctuary of Fátima.

Thus, the Sanctuary of Fatima as responsible for the treatment:

  • Ensures that the processing of your personal data is carried out only within the scope of the purposes for which they were collected or for purposes compatible with those;
  • Collects, uses and keeps only the minimum, necessary and sufficient personal data for the purpose in question;
  • It processes personal data for legally prescribed purposes or for the provision of services at your request.
Data sharing:

The Sanctuary of Fátima may communicate Users' personal data to subcontractors, always being responsible for their processing. Once again, we emphasize that the entities subcontracted by the Sanctuary of Fátima are of our complete trust, offering guarantees regarding the safeguarding of your data.

The Sanctuary of Fátima, within the scope of its activity, may use third parties to provide certain services. Sometimes, the provision of these services implies access, by these entities, to personal data of our users. When this happens, the Sanctuary of Fátima takes the appropriate measures, in order to ensure that the entities that have access to the data are reputed and offer the highest guarantees at this level, which will be duly consecrated and guaranteed in a contract to be signed between the Sanctuary of Fatima and the third entity(ies).

Thus, any entity subcontracted by the Sanctuary of Fátima will process the personal data of our Customers, in the name and on behalf of the Sanctuary of Fátima, under the obligation to adopt the necessary technical and organizational measures in order to protect personal data against destruction, accidental or unlawful, accidental loss, alteration, dissemination or unauthorized access and against any other form of unlawful processing.

In either case, the Sanctuary of Fátima remains responsible for the personal data that you make available to us.

Your rights:

The User may at any time, in accordance with the law in force, exercise directly and on his own initiative the following rights: the right to be informed; the right of access; the right of rectification; the right to be forgotten; right to object to direct marketing, including profiling; the right to object to processing based on legitimate interests; the right to data portability; the right to restriction and the right to lodge a complaint with the supervisory authority. In order to effectively exercise these rights, you can contact us by email to dpo@fatima.pt or by sending a written request to Rua de Santa Isabel, n.º 360, 2495-424 Fátima.

If you wish to file a complaint with a supervisory entity, please contact us first, so that we can carry out a set of steps that will certainly meet your needs.